EcoClean Concord (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit our website, interact with us on Facebook or other platforms, or use our services.

1. Who We Are

EcoClean Earth Concord
1 South Main Street, Unit 200, Concord, NH 03301
Email: ConNH@ecocleanearth.com
Phone: 603-736-7243

2. Information We Collect

We may collect the following types of personal information:

• Contact Information – Name, email address, phone number, postal address

• Account Information – If you register for an account or subscribe to our services

• Transaction Information – If you make a purchase or payment

• Facebook Data – If you interact with our Facebook Page, Group, or App (including via Page Insights), Facebook may share aggregated, anonymized, or personal information with us in accordance with their policies

• Technical Data – IP address, browser type, device identifiers, operating system, and browsing activity

• Cookies & Tracking – We use cookies, pixels, and similar technologies to improve our services and deliver targeted advertising

3. How We Use Your Information

We use your information to:

• Provide, operate, and maintain our services

• Respond to your inquiries or requests

• Process transactions and send order confirmations

• Improve our website, products, and services

• Deliver targeted advertisements, including through Facebook’s advertising tools

• Comply with legal obligations

4. Sharing of Information

We may share your information with:

• Service Providers – For payment processing, analytics, email delivery, and hosting

• Facebook – For advertising, measurement, and analytics purposes under Facebook’s Terms and Policies

• Legal & Regulatory Authorities – When required by law or to protect rights and safety

We do not sell personal information for monetary gain.

5. Facebook Data Collection Notice

When you interact with our Facebook Page, Group, or App:

• Joint Controller Status (GDPR): We and Facebook Ireland Ltd. are joint controllers for Page Insights data. Facebook handles most GDPR obligations (see Facebook’s Data Policy).

• You may exercise your rights (described below) by contacting us or Facebook directly.

6. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information

• Object to or restrict processing

• Withdraw consent at any time

• Request data portability

• For California residents: Know what personal data we collect, delete personal data, and opt out of “sale” or “sharing” of data under the CCPA/CPRA

To exercise these rights, contact us at ConNH@ecocleanearth.com.

7. Cookies and Tracking

We use cookies, Facebook Pixel, and other tracking technologies for analytics, personalization, and advertising. You can control cookies through your browser settings or opt out of certain Facebook tracking at https://www.facebook.com/adpreferences.

8. Data Security

We use appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

9. Children’s Privacy

Our services are not directed to children under the age of 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children without parental consent.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated “Effective Date.”

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at:

EcoClean Concord
1 South Main Street, Unit 200, Concord, NH 03301
Email: ConNH@ecocleanearth.com
Phone: 603-736-7243